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Public Safety Dispatch

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Serving as the first line in emergency response

Public safety dispatchers are often the first people that people in emergency situations contact. Often specializing in the areas of police, fire, and ambulance, dispatchers coordinate the emergency response effort, from logging emergency calls to tracking and dispatching response personnel and vehicles.

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Programs of Study

  • A
    Associate Degree
  • T
    Transfer Degree
  • C
    Credit Certificate
  • N
    Non-Credit
  • Limited Enrollment
    Limited Enrollment
  • Online Options Available
    Online Options

Basic Public Safety Dispatch

Certificate

  • C
  • Limited Enrollment

This program provides basic skills and knowledge in emergency and non-emergency situations for proper telephone etiquette, customary radio protocols, accessing local emergency service systems, and individual stress management.

This program has limited enrollment and students must meet eligibility requirements and submit an application.

Program Code

MCE940

Units

8 Units

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More Ways to Learn

Why become a public safety dispatcher?

If you have a desire to help your community, are cool under pressure, communicate well, and enjoy working with technology, then becoming a dispatcher may be an ideal career for you. While being a police or 911 dispatcher is a high stress job, you'll work in a fast-paced environment, you'll earn great pay and often great benefits, and you'll have the opportunity to save lives and make a difference in your community.

What You'll Learn

  • Demonstrate proper skills and etiquette on the telephone.
  • Demonstrate usual and customary radio protocols.
  • Explain how to access local emergency service systems.
  • Discuss individual stress management skills.
  • Demonstrate effective communications skills in handling complex situations.

Why train at MVC?

Moreno Valley College's School of Public Safety offers some of the region's largest public safety education and training programs at the Ben Clark campus.

Ben Clark and the Law Enforcement Program is the result of a partnership between MVC, the Riverside County Sheriff's Department, California Highway Patrol, and Riverside County Probation Department.